Returns & Refund Policy

JewelleryExport.com Exchange and Return Policy / Refund Policy

At JewelleryExport.com, we are committed to providing high-quality jewelry and exceptional customer service. Please review our exchange and return policy below.

Exchange Policy

• We do not accept returns or exchanges for jewelry items.
• Once a purchase is made, no exchanges will be accepted for jewelry products, including both artificial jewels and 925 silver jewels.
• We do offer an exchange facility for damaged or incorrect products.
• No exceptions will be made for exchanges on jewelry items.

Return and Refund Policy

• We do not accept returns or offer refunds on jewelry products after delivery.
• If you receive a damaged or defective product, please notify us within 24 hours of delivery.
• For approval of a return or exchange, we will require photographic proof and an unboxing video. However, no refunds will be issued—only an exchange option may be considered if the issue is approved.
• No returns or exchanges will be allowed on jewelry items.

If You Don't Like the Product

• We do not offer refunds or exchanges if you are unsatisfied with the product.
• For any dissatisfaction with the product, please share an unboxing video within 24 hours of receiving your order.
• Return shipping will be the responsibility of the customer.
• Any deductions related to shipping and handling fees will be kept as store credit.
• No returns or exchanges will be accepted for Jewellery

Product Information

• Colors may slightly vary due to lighting and monitor settings.
• Product weight and size may have minor variations.
• We take great care during the handling and packaging of products, but slight discrepancies may occur.

Cancellation Policy

• Orders made cannot be canceled 
• Once an order is shipped, it cannot be canceled.
• Approved cancellations will be refunded within 7 days.

Shipping

• Free shipping within India.
• International orders: Additional shipping charges depend on the destination country.
• We dispatch orders within 24-72 working hours, which includes a final quality check.
• Tracking details will be provided once the order is shipped.
• Delivery typically takes 3-7 days within India.
• Customers are responsible for any customs charges or duties on international orders.

Contact
For any questions or concerns, please contact us at:

• Email: [email protected]
• Phone: +919227007060

Note: This policy is subject to change. Please check our website for the most up-to-date information.